We are committed to your completesatisfaction. You may return your goods within fourteen days from thedate merchandise were received. You must contact us before sending theitems back. All items sent back to us must be in their originalcondition, with all tags attached.
Exchanges are only allowed when merchandiseis defective or damaged upon receipt and we will accept exchanges within14 days of the original order dispatch date. Email us first to get a return authorization and return address from us or your return will not be accepted. All items can only be exchanged for replacement at the equal price.
1. A Return Address must be obtained from customerservice to receive a refund. Order number must be written on the outsideof the packaging. If order number is not visible or provided, packagemay get lost or returned back to you
2. On the packing slip, circle the item(s) beingreturned. Please indicate reason for return.
3. Pack merchandise securely. If you do not have the original packing slip, please include the following information withyour return: bill-to name, address and phone number; ship-to name,address and phone number; order number; reason for return.
4. For your protection, we suggest allreturns be sent back to us through a traceable postal service. We will not be responsible for loss or damage of return shipments.
5. Please be noted customer is responsiblefor shipping charges of the whole exchange process.
Should you wish to cancel your order, youmust email us immediately. 20% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orderscannot be cancelled.